Hiring difference makers.


TIAA Global Business Services, India is focused on building a scalable and sustainable organization, with a concentration on technology, operations & shared services businesses.


About TIAA GBS India

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack and operational processes. Over the past few years, we have transitioned from technology and operations to shared services in areas like Nuveen (our Asset Management business), Human Resources, Finance, Risk, etc.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes, and to develop innovative ideas to increase throughput and productivity.


With offices in Mumbai and Pune, our India associates work closely with colleagues in the US and other countries as part of a global team with a consistent operating model.

Our leadership

Jayant Patwardhan, Head of TIAA GBS India



Our organization in India hosts talented professionals, working in the various business groups that comprise TIAA. This includes Client Services & Technology, Nuveen, Finance, Audit, Risk and Compliance. We operate as one team with our global colleagues and are committed to upholding TIAA’s values.


Connected by our values

For nearly a century, TIAA’s culture, values and brand have helped to drive our success, forming the foundation for all that makes us a different kind of financial partner. Employee wellbeing is at the center of everything we do. At TIAA GBS India, we are driven towards creating an open, collaborative & engaged culture that fosters growth & an innovative thought process. We strive to create an environment where employees feel comfortable in speaking up, have access to key information, and have an ample number of recreational avenues & opportunities to develop themselves.


At TIAA, employees are guided by a core set of values.

  • Put the customer first

    We strive to help you better serve the world by helping you pursue your financial goals.

  • Value our people

    Our people make the difference, so we give them the tools to do what they do best.

  • Act with integrity

    We are defined by how we behave. We never compromise our high ethical standards.

  • Deliver excellence

    If it’s worth doing, it’s worth doing well. We strive to be the best in everything we do.

  • Take personal accountability

    Promises matter. We live our values, deliver results and keep our commitments.

  • Operate as one team

    We help each other succeed and depend on each other to bring value to you.


At TIAA GBS India, we strongly support an open communication culture and encourage speaking up by providing employees with platforms to express their thoughts. We continuously strive to create employee satisfaction through engagement initiatives.


TIAA GBS India is committed to hiring talented individuals from diverse backgrounds.

TIAA GBS India has embarked upon an I & D journey with an objective to creating an impact and making a difference aligned to the overall organization vision, with three focus areas to start with: Achieve (Gender & Inclusion), Diverse Abilities (catering to the specially abled), and YoPro (targeting those who are young in their careers or new in their roles).


The TIAA India CSR Program is now in its 4th year of operations. We have a robust volunteerism culture and have engaged in some impactful non-profit organization (NGO) partnerships. Going forward, TIAA GBS India will continue to partner with NGOs to make a difference in local communities.

For queries regarding employment opportunities please write in to: ta@in.tiaa.org)


  • Santosh Mishra

    "During my 2 years at TIAA, I have been fortunate enough to manage different teams. This has helped me to explore and use different strengths that go into a project—how a project is initially planned, developed and completed."

    Santosh Mishra

    Director, Senior Infrastructure Manager

    Production Services & Architecture

  • George Mathew

    "TIAA makes significant investments in technology—including AI/machine learning, web development, mobile development and PAAS and SAAS technologies - to help serve our clients effectively. It’s a wonderful place to work while serving those who serve others."

    George Mathew

    Director, Head Application Development

    Production Services & Architecture