Hiring difference makers.

Specialist, Client Services

Investment Management
Thanks for your interest in the Specialist, Client Services position. Unfortunately this position has been closed but you can search our 57 open jobs by clicking here.

Job Title:  Associate Portfolio Reconciliations

Business Area: TIAA Nuveen Asset Management Operations

To be filed out by Compensation:

Job Code: TBD

Job Tier:

Job Family: TBD

FLSA:   Exempt


Position Summary and Impact: 


The role of the Associate Portfolio Reconciliations encompasses end-to-end exception management accomplished through various systematic, written, and verbal interactions with Operational Teams, Front Office and Middle Office Teams, as well as Custodian Banks. The primary focus of the position is timely and accurate reconciliation of accounts across multiple business lines, maintenance of the overall quality and accuracy of assigned processes, and preparation of ad hoc statistical reports.  


Functional Responsibilities: 


• Assist with the monitoring of the Reconciliation Tool and any associated applications daily to ensure all

   exception are captured

• Ensure cash and positions for respective Funds/Portfolios are reconciled accurately, efficiently and on a

   timely basis with custodians and other external parties, as well as across multiple internal systems

• Upon identifying and analyzing exceptions, ensure necessary, corrective action is assigned to responsible

   parties, logged, and prioritized for resolution

• Interface with internal and external business teams to identify root cause of exceptions and track resolution

• Develop a significant level of expertise of the holdings, terms, and transactions of all Funds/Portfolios to  

   ensure accuracy of the reconciliations process

• Ensure adherence to compliance and regulatory requirements

• Ensure all process and audit trail documentation is up-to-date at all times

• Identify, escalate and thereby proactively manage process/delivery risks

• Respond to numerous ad hoc requests from internal and external clients for additional information

• Assist with the updating of the Reconciliation Tool and any associated applications to reflect changes in

   business processes as and when required

• Perform testing for updates to Reconciliation Tool and any associated applications

Maintain and provide timely and accurate MI of process performance and risk

• Assist with ad hoc duties as assigned


Job Requirements And Qualifications:

Required Education:

Bachelor’s Degree

Accounting, Business, finance or related discipline

Required Experience:

3-7.5 years

·        Investment  Banking / Asset Management Industry experience in an offshored operations environment.

·        Working knowledge of investment instruments, i.e. Fixed Income, Equities, Derivatives, Foreign Exchange, etc.

·        Working Knowledge of securities processes, i.e., Corporate Actions, Trade Operations, and Securities Lending

Skills and Abilities:


·        Demonstrated ability to analyze processes and proven attention to detail

·        Good problem solving  skills and strong commitment to procedures and controls

·        Ability to work and function independently and in a team-oriented, collaborative environment

·        Multi-tasking and prioritization in a high pressure environment

·        Interpersonal and relationship building skills

·        Experience using Microsoft Office suite of products (particularly Excel & Access)

·        Very good communication skills, written and verbal

·        Customer Service skills


·        Experience using Portia, Electra Recon, and Eagle PACE/Star is a plus

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions


TIAA GBS India is focused on building a scalable and sustainable organization, primarily with a focus on technology and operations


About TIAA GBS India

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.


TIAA GBS India is spread across 2 cities in Maharashtra; our headquarters are in Mumbai, and we have an office in Pune with more than 1,500 employees across both offices. Using the time zone difference as an advantage, the aim is to have an almost 24-hour cycle and contribute to faster time to market.

Our leadership

Jayant Patwardhan, Head of TIAA GBS India



"TIAA GBS India is a young and vibrant organization hosting a pool of talented professionals, primarily working in TIAA’s Client Services & Technology organization. We operate as one team with our global colleagues and are committed to upholding TIAA’s culture. Our journey is well underway and we are looking forward to expanding and adding value in Client Services & Technology and beyond."


Connected by our values

For nearly a century, TIAA’s culture, values and brand have helped to drive our success, forming the foundation for all that makes us a different kind of financial partner.


At TIAA, employees are guided by a core set of values.

  • Put the customer first

    We strive to help you better serve the world by helping you pursue your financial goals.

  • Value our people

    Our people make the difference, so we give them the tools to do what they do best.

  • Act with integrity

    We are defined by how we behave. We never compromise our high ethical standards.

  • Deliver excellence

    If it’s worth doing, it’s worth doing well. We strive to be the best in everything we do.

  • Take personal accountability

    Promises matter. We live our values, deliver results and keep our commitments.

  • Operate as one team

    We help each other succeed and depend on each other to bring value to you.


At TIAA GBS India, we strongly support an open communication culture and encourage speaking up by providing employees with platforms to express their thoughts. We continuously strive to create employee satisfaction through engagement initiatives.


We are committed to building a diverse and inclusive workforce.


Through its employee volunteerism initiatives, TIAA GBS India partners with a variety of NGOs to make a difference in local communities.


  • Santosh Mishra

    "During my 2 years at TIAA, I have been fortunate enough to manage different teams. This has helped me to explore and use different strengths that go into a project—how a project is initially planned, developed and completed."

    Santosh Mishra

    Director, Senior Infrastructure Manager

    Production Services & Architecture

  • George Mathew

    "TIAA makes significant investments in technology—including AI/machine learning, web development, mobile development and PAAS and SAAS technologies - to help serve our clients effectively. It’s a wonderful place to work while serving those who serve others."

    George Mathew

    Director, Head Application Development

    Production Services & Architecture