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Associate, Corporate Actions

Investment Management
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Job Title:  Associate - Corporate Actions

Business Area: TIAA Nuveen Asset Management Operations

To be filed out by Compensation:

Job Code: TBD

Job Tier:  9

Job Family: TBD

FLSA:   Exempt


Position Summary and Impact: 


The Corporate Actions team is responsible for global dividend income and global corporate reorganization research and processing, including, but not limited to, splits, reverse splits, mergers, name changes, redemptions, calls, liquidations, tenders, exchanges, conversions, right subscriptions, dutch auctions, and subscription warrants.


The Corporate Actions Associate role will be responsible for reviewing, monitoring, and processing both dividend income and corporate action events within Nuveen Middle Office software applications - XSP Toolbar (FIS), Eagle PACE (BNY Mellon), PORTIA (SS&C), and Charles River Development.  The Senior Analyst role is also responsible for additional in-depth research, analysis, and monitoring.


Functional Responsibilities: 


·        Review (scrub) dividend and corporate action data received via custodians and vendor data

·        Liaise with internal and external partners to verify corporate action details / requirements

·        Conduct corporate action complex event analysis, as needed

·        Distribute corporate action details to investment affiliates in a timely manner

·        Solicit voluntary corporate action elections from investment affiliates

·        Communicate voluntary corporate action elections to account custodians on time

·        Process dividend and corporate action entitlements within accounting platforms

·        Monitor event reconciliation and trading system restrictions

·        Work closely with internal and external partners to resolve corporate action reconciliation issues

·        Complete daily / weekly tracking and reporting of event processing and restrictions.

·        Perform class action research, payment tracking, and transaction processing

·        Perform ad-hoc research and troubleshooting requests

·        Prepare development of workflow process suggestions and documentation

·        Assist in gathering / tracking monthly metric data

·        Participate in general departmental initiatives and system enhancement projects

·        Additional dividend/corporate action responsibilities, as needed.

·        Interface with internal and external business teams to identify root cause of exceptions and assist with corrective and preventive action

·        Train and coach peer team members


Job Requirements And Qualifications:

Required Education:

Bachelor’s Degree

Accounting, Business, finance or related discipline

Required Experience:

3-7.5 years

·        Investment  Banking / Asset Management Industry experience in an offshored operations environment.

·        4 + years of experience in Corporate Actions or Income Processing prior industry experience

·        General knowledge of financial markets and products

·        General knowledge of front, middle, and back office investment operations.

·        Working knowledge of standard fixed income / equity investment products

·        Working knowledge of corporate action / reorganization events and processing

·        Working knowledge of dividend income payments and taxation guidelines

·        Microsoft Office Suite (Outlook, Excel, Word) intermediate level skill set

·        Strong research, analytical, and organizational skills

·        Ability to work both independently and within a team.


Skills and Abilities:


·        Excellent interpersonal and communication skills (verbal and written)

·        Strong attention to detail and analytical skills

·        Strong work ethic and the ability to perform in a team atmosphere

·        Excellent problem recognition and resolution skills

·        Ability to interact effectively with internal stakeholders

·        Focus on delivering consistent and superior customer service

·        Ability to prioritize and manage multiple assignments in a fast-paced environment

·        Ability to think critically to solve problems and look for process improvements

·        Working knowledge of class action filing and payment processing

·        Eagle PACE, PORTIA, Charles River, XSP system experience

·        Bloomberg and DTC general knowledge

·        SQL script general knowledge



·        Experience using Eagle PACE, PORTIA, Charles River, XSP system experience

·        Self-managed and results-oriented

·        Strong interpersonal skills; strong oral and written communication skills; strong organizational skills; and must be able to contribute to discussions

·        Team player, detail oriented, ability to multi-task and prioritize effectively

·        Ability to understand, create, and present operations reports to Management

·        High service orientation, and follow through


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TIAA GBS India is focused on building a scalable and sustainable organization, primarily with a focus on technology and operations


About TIAA GBS India

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.


TIAA GBS India is spread across 2 cities in Maharashtra; our headquarters are in Mumbai, and we have an office in Pune with more than 1,500 employees across both offices. Using the time zone difference as an advantage, the aim is to have an almost 24-hour cycle and contribute to faster time to market.

Our leadership

Jayant Patwardhan, Head of TIAA GBS India



"TIAA GBS India is a young and vibrant organization hosting a pool of talented professionals, primarily working in TIAA’s Client Services & Technology organization. We operate as one team with our global colleagues and are committed to upholding TIAA’s culture. Our journey is well underway and we are looking forward to expanding and adding value in Client Services & Technology and beyond."


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For nearly a century, TIAA’s culture, values and brand have helped to drive our success, forming the foundation for all that makes us a different kind of financial partner.


At TIAA, employees are guided by a core set of values.

  • Put the customer first

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  • Value our people

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  • Take personal accountability

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  • Operate as one team

    We help each other succeed and depend on each other to bring value to you.


At TIAA GBS India, we strongly support an open communication culture and encourage speaking up by providing employees with platforms to express their thoughts. We continuously strive to create employee satisfaction through engagement initiatives.


We are committed to building a diverse and inclusive workforce.


Through its employee volunteerism initiatives, TIAA GBS India partners with a variety of NGOs to make a difference in local communities.


  • Santosh Mishra

    "During my 2 years at TIAA, I have been fortunate enough to manage different teams. This has helped me to explore and use different strengths that go into a project—how a project is initially planned, developed and completed."

    Santosh Mishra

    Director, Senior Infrastructure Manager

    Production Services & Architecture

  • George Mathew

    "TIAA makes significant investments in technology—including AI/machine learning, web development, mobile development and PAAS and SAAS technologies - to help serve our clients effectively. It’s a wonderful place to work while serving those who serve others."

    George Mathew

    Director, Head Application Development

    Production Services & Architecture