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Analyst, Retail Separately Managed Accts

Investment Management
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Job Title:  Analyst - Retail Separately Managed Accounts (SMA)

Business Area: TIAA Nuveen Asset Management Operations

To be filed out by Compensation:

Job Code: TBD

Job Tier:  10

Job Family: TBD

FLSA:   Exempt


Position Summary and Impact: 


Nuveen Investments is one of the investment industry’s largest providers of Retail Separately Managed Accounts (SMA). The Middle Office Analyst is responsible for a broad set of operation functions that support Nuveen and its affiliate’s SMA business. Functions include client onboarding, transaction processing, portfolio accounting and document management. The candidate will work closely with counterparts in the US to create a seamless processing and service platform.


Functional Responsibilities: 


·        Review inbound documents (email/fax/websites) and input data into the Business Process Management (K2) platform.

·        Review and enter new account data into internal systems as part of the client onboarding process.

·        Process and monitor various client directed transaction requests.

·        Daily monitoring and reconciliation of separately managed accounts between the portfolio accounting system and client’s external custodians.

·        Communicate with custodians, sponsors and brokers to resolve issues related to daily processes, data delivery, trade settlement, etc.

·        Perform quality control checks on critical data elements.

·        Process client-directed changes to existing portfolios (e.g., registration changes, strategy changes, security restriction requests, terminations, etc.)

·        Review account exception reports to identify potential risk outliers.

·        Update and review asset allocation models.

·        Monitor and communicate corporate action events.

·        Collaborate with internal departments to resolve complex issues.

·        Provide daily, weekly and monthly department reporting.


Job Requirements And Qualifications:

Required Education:

Bachelor’s Degree

Accounting, Business, finance or related discipline

Required Experience:

2-3 years

·        Experience with Microsoft Office (Outlook, Excel, and Word)

·        General knowledge of financial markets and products

·        Knowledge of Separately Managed Accounts (SMA)

·        Experience with Portia, Eagle Star, Security APL or K2 BPM is a plus

·        Strong technical skills

Skills and Abilities:


·        Excellent interpersonal and communication skills (verbal and written)

·        Strong attention to detail and analytical skills

·        Strong work ethic and the ability to perform in a team atmosphere

·        Excellent problem recognition and resolution skills

·        Ability to interact effectively with internal stakeholders

·        Focus on delivering consistent and superior customer service

·        Ability to prioritize and manage multiple assignments in a fast-paced environment

·        Ability to think critically to solve problems and look for process improvements



·        Experience using Portia, Eagle Star, Security APL or K2 BPM is a plus


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TIAA GBS India is focused on building a scalable and sustainable organization, primarily with a focus on technology and operations


About TIAA GBS India

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.


TIAA GBS India is spread across 2 cities in Maharashtra; our headquarters are in Mumbai, and we have an office in Pune with more than 1,500 employees across both offices. Using the time zone difference as an advantage, the aim is to have an almost 24-hour cycle and contribute to faster time to market.

Our leadership

Jayant Patwardhan, Head of TIAA GBS India



"TIAA GBS India is a young and vibrant organization hosting a pool of talented professionals, primarily working in TIAA’s Client Services & Technology organization. We operate as one team with our global colleagues and are committed to upholding TIAA’s culture. Our journey is well underway and we are looking forward to expanding and adding value in Client Services & Technology and beyond."


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    Director, Senior Infrastructure Manager

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